Shipping policy
Processing Time
- All orders are processed within 1–2 business days (excluding weekends and US holidays).
- Orders placed after 2 PM EST may be processed the next business day.
Domestic Shipping (USA)
- Standard Shipping (USPS/UPS/FedEx): 2–7 business days
- Expedited Shipping: 1–3 business days
- Overnight Shipping: 1–2 business days (available at checkout)
- Free Shipping: Orders over $100 USD qualify for free standard shipping (contiguous US only).
Shipping Rates
- Shipping is calculated at checkout based on weight, dimensions, and destination.
- Flat rate shipping: $7.99 (standard), $14.99 (expedited).
Order Tracking
- You will receive a tracking number via email once your order ships.
- Tracking updates typically appear within 24–48 hours after shipping.
Shipping Restrictions
- We currently ship only to the 50 US states and Puerto Rico.
- PO Boxes: USPS only; UPS/FedEx cannot deliver to PO Boxes.
- Hawaii & Alaska: Additional shipping fees may apply.
International Shipping (if applicable)
- We ship to selected countries; duties and taxes are the buyer’s responsibility.
- DDP (Delivered Duties Paid) available for Canada.
Lost or Damaged Packages
- Please contact us within 7 days of delivery for damaged items.
- Lost packages will be investigated by the carrier; refunds or replacements are offered based on carrier resolution.
Holiday & Peak Season
- Delivery delays may occur during holidays, Black Friday, or severe weather.